About Shiftbalance

Shiftbalance is a general people, culture, and leadership consultancy working with UN agencies, INGOs, and private sector clients on gender equity, facilitation, ethics and integrity, leadership development, e-learning, coaching, and organizational culture. Our small, remote team delivers projects across multiple countries and languages, partnering with agencies like UNICEF, UNDP, and DRC on training design, curriculum development, and business development.

The Role

We are looking for a versatile, bilingual Operations & Learning and Development Assistant to support the team across three areas: programme and operations support (including work connected to our Venezuela-focused engagements), learning and development content, and business development. This is an excellent opportunity for someone early in their career who wants hands-on exposure to international training design and UN/INGO business development, with the possibility of a longer-term role from 2027 if the collaboration goes well.

Key Responsibilities

Programme & Operations Support

Support the coordination and administration of ongoing training and lessons learnt projects, including work connected to Venezuela — scheduling, tracking deliverables, and liaising with participants and partners

Prepare, adapt, and proofread training decks, session materials, and handouts in English and Spanish

Maintain project trackers, Gantt charts, and registration materials

Learning & Development

Help design and format PowerPoint decks and session outlines for workshops

Support translation and localisation of curricula and e-learning content between English and Spanish

Assist with logistics for online pilots and in-person workshops For candidates with relevant L&D;, training, or humanitarian experience,



opportunity to co-deliver select training sessions or conduct needs-sensing interviews

Business Development

Draft, format, and proofread sections of proposals and tender responses

Monitor procurement portals (UNGM, ReliefWeb, and others) for relevant opportunities

Send outreach and follow-up emails to UN, INGO, and corporate contacts to support business development efforts

Help maintain and update contact databases and CRM-style trackers

Search for contacts, reach out to potential clients on LinkedIn and support business development efforts overall

Candidate Profile

Fluent in Spanish and English (written and spoken)

Based in, and ideally originally from, Latin America / South America — lived cultural and linguistic fluency is valued for our Venezuela-related work

Strong writing, organisational, and attention-to-detail skills

Comfortable with MS Office / Google Workspace; PowerPoint design skills a plus

Experience in learning & development, coaching, DEI, or HR

Prior experience to UN agencies, INGOs, humanitarian work or consulting environments is an asset

Self-motivated, reliable, and able to work independently in a remote, small-team setting

Reliable internet connection and own laptop

Duration & Next Steps

This is a 4-month consultancy engagement from September to December 2026, fully remote, full-time. Strong performance may lead to renewal or an extended role in 2027 as Shiftbalance grows its presence in the Americas.

Compensation: $1,000-$1,500, based on experience

Location: Fully remote — candidates based in the Americas preferred, ideally able to work core hours aligned with Americas time zones

Work style: Comfortable in a lean, start-up-style environment with a small, agile team To apply: Send your CV/LinkedIn profile and a short video (2–3 minutes) explaining why you'd be a good fit to [email protected] by 28 August 2026

Interviews: To be conducted before 4 September 2026

📌 Operations & Learning and Development Assistant (México)
🏢 Shiftbalance
📍 México