About the role This is not a traditional solutions engineer role. The person who thrives here wants to be on every call, knows the product cold, and can walk a prospect through a demo with the same confidence they'd use to draft a proposal, and then handle the contracting admin before the end of the day.
You'll shadow our team on demos during your first 90 days. By month four, you're running demos yourself, fielding integration questions live, and owning the back end of every deal from discovery to an executed MSA, so the rest of the sales team can focus on relationships and pipeline.
To be clear about what this role is not: this is not a quota-carrying AE seat, and it is not a marketing or outbound prospecting role — campaigns and lead generation sit with our marketing team. You are the product and deal-execution engine behind the sales team.
Responsibilities Demo & product support Own the product demo layer across all active sales cycles — set up, run, and debrief demos for the VP Growth, AEs, and future sales hires
Shadow sales reps on demos during your first 90 days; by month 4 you run demos independently
Handle integration, configuration, and product-fit questions live during sales conversations
Build and maintain demo environments tailored to community type (IL/AL/MC, CCRC, SNF) and scope (engagement, operations, POS)
Proposals, pricing & contracts Build, format, send, and track proposals so AEs and the VP Growth stay focused on prospects
Manage contract drafting and admin in coordination with legal/finance
Handle RFP responses where required
Own the administrative back-end of every deal from proposal to signed MSA




Inbound deal flow — qualification & routing First response on all inbound leads — qualify, categorize, route to the right person, same-day
Run first-touch discovery on qualified inbound leads before handing to an AE
Own Pipedrive hygiene on the inbound pipeline: log, tag, stage, move
Sales enablement Help maintain demo scripts, sales collateral, and competitive positioning
Become the institutional product-knowledge backstop for every new sales hire who joins the team
Requirements

2–4+ years in a SaaS pre-sales, solutions consulting, sales engineering, or technical account role — senior living, healthcare, or hospitality tech strongly preferred
Deep product curiosity — you want to understand every feature, every integration, every edge case, and you'll put the time in to get there
Commercial instinct — you can read a room, identify the real objection, and adjust your demo on the fly without a script
Strong written and verbal communication — proposal quality and discovery depth are both part of what prospects are evaluating
Self-directed — you see an inbound lead and you handle it without waiting to be told
Ability to manage multiple concurrent sales cycles without sacrificing quality
Comfortable in a lean,



fast-moving remote team where your role will grow quickly
Nice to have Pipedrive or equivalent CRM experience
Background in or exposure to senior living operations — activities, dining, maintenance, transport
Experience presenting to multi-stakeholder buying committees (ED, CFO, COO, clinical leadership)
Familiarity with EHR/PMS integration conversations (PointClickCare, MatrixCare, Yardi, Eldermark)
Benefits
Why Join MezTal?
At Meztal , we prioritize innovation, collaboration, and personal growth. You’ll have the opportunity to work on meaningful projects, be part of a supportive team, and enjoy a culture that values work-life balance and professional development.

Christmas Bonus : 30 days, to be paid in December.
Major Medical Expense Insurance : Coverage up to $25,000,000.00 MXN.
Dental Insurance : Always smile with confidence!
Life Insurance : (Death and MXN Disability)
Vacation Days : 12 vacation days in accordance with Federal Labor Law + Floating Holidays : 3 floating holidays in addition to the 7 official holidays in Mexico.
Cell Phone Reimbursement & Transportation Subsidy.
Hybrid Scheme : Enjoy the best of both worlds, remote and in-office work.
Multicultural Exposure : Work with operations within Mexico and the United States.
MezTal Internal Events : Strike a healthy balance between your professional and personal goals.
Exclusive Discounts : Benefits with different companies for being part of MezTal.
Academic Agreements : Access to national universities and language schools.

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