If you like change, change to us

We are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great

Your Role:

As a Junior position in the global team, you will support the availability of IT systems and services for an international company with more than 65 locations worldwide including multiple cloud-based and physical data centers.
You provide 1st and 2nd Level support solving current network security related incidents, service requests, changes and problems.
You will pro-actively monitor and improve IT network security systems to provide optimal performance.
Perform regular system health-checks including but not limited to:
Review and resolution of network alerts generated via NORMA Group monitoring systems.
Ensuring system recoverability by actively monitoring and maintaining regular fail-over testing processes.




Proactive resolution of network and network security related incidents and alerts.
Regularly prepare, implement and review firewall policy rule changes.
Handle configuration, maintenance and monitoring of active LAN, NAC (802.1x), general-WAN, switches, routers, load balancers, reverse-web-proxy, firewalls, SD-WAN, wireless infrastructure and other network equipment from a variety of manufacturers: Check Point, VMWare, Velocloud, HP/Aruba, Cisco, Citrix, Netscaler, Microsoft Azure.
Actively participate in projects related to new implementations, architecture changes, upgrades, optimisation and migrations of business acquisitions.
Implement and maintain documentation for networks and systems, SOPs (Standard Operating Procedures), licenses, etc. including using diagramming tools such as MS Visio.

Requirements:

Education / Experience: Degree in computer science or 1-year experience working in IT, ideally as Network Analyst or Administrator or a

📌 Jr Network Security Engineer (Ciudad Juárez)
🏢 Norma Group
📍 Ciudad Juárez