This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Station Manager with the chance to be based in Puebla, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Three key areas that you will always focus on are safety, service

quality, customer experience, and productivity of your department. Main

activities are:

1. Review the operational forecast and determine productivity

requirements for sort operation, manage a team group to meet all

building's goals.

2. Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.

3. Proactively identify and lead process improvement initiatives and Lean tools.

SUPERVISORY RESPONSIBILITIES:You will be part of the Amazon Logistics Team, responsible of the

day-to-day management of the delivery station, overseeing the operation

that focuses on the delivery of Amazon orders direct to customers.Leading a team of Process Assistants and Delivery Service

Providers in daily management of the delivery station, including

meetings, training sessions, assigning job duties, and communicating

with DSPs including management representatives and their drivers.You are responsible for ensuring that you have a safe work place,

properly trained people, and that their needs are addressed so they can

focus on their jobs.In addition, one of the most important aspects of your job is to

lead change at internet speed... innovation has made us the global company

that we are today.Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs.



EachRoute shipments within the AMZL coverage area.Support and assign job duties to process assistants.Due to the nature of Amazon's business, being able to adapt to sudden changes and growth according to operational necessities.Track & monitor sorting operation and driver's dispatch.Continual standing and/or walking an average of 5 miles daily.Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.

A day in the lifeThe manager is responsible for maintaining safety standards, quality control, and process improvements while handling administrative duties and resolving operational challenges. They must excel in both people management-including coaching, development, and conflict resolution-and operational management, such as load planning and route optimization. Success in this role demands strong leadership abilities, excellent problem-solving skills, and the capacity to make quick decisions in a fast-paced environment, all while ensuring customer satisfaction and maintaining Amazon's high delivery standards.BASIC QUALIFICATIONS:- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- 2+ years of employee and performance management experience- Work a adaptable schedule/shift/work area, including weekends, nights, and/or holidays- Speak, write, and read fluently in EnglishPREFERRED QUALIFICATIONS:- 2+ years of performance metrics, process improvement or lean techniques experience- Knowledge of Kaizen and Lean methodology techniques- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.]]>

📌 Shift Area Manager, Last Mile Operations (Ciudad de México)
🏢 Amazon
📍 Ciudad de México