This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

As a Analyst within the GDC Global Benefits Management (GBM) team, you will contribute as part of a team involved in several activities to support global and regional coordination of benefits for our global and regional clients while maintaining their benefits databases.The adecuado candidate has intermediate project management, business knowledge, critical problem solving and client interaction skills and detail oriented. Preferably, candidates have a background on global benefits and brokerage work.

The role:

Implementation and Data Collection - coordinating the GBM technology setup and tracking the initial inventory of benefit policies

Ongoing Data Inventory - staying on top of renewals in an ongoing basis, ensuring any troubleshooting issues are escalated and, ensuring information in the internal tools is complete and accurate

Project Management - providing internal project management support, doing a high-level consistency review on any client deliverables and providing support in preparation of client meetings

Pooling Support - collecting pooling data to update the internal tool and reporting





Non-specific client support - providing support on other areas like trainings, ensuring best practices and budget management.

Qualifications

Bachelor’s degree required, preferably in a program with heavy emphasis on business or equivalent in a relevant discipline. •

2+ years of significant work experience in a project management/client service role, previous benefits or insurance experience on a shared services operation is a plus

Communicator; displays strong oral, written and presentation skills in English

Proficiency in English required

Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

Demonstrate business acumen and awareness of bigger picture in business

Strong client service orientation

Collaboration with global and regional teams, including taking accountability for quality and ontime delivery of own work and involving other team members when appropriate

Methodical and structured approach, especially with problem solving and, analytical thinking

Continuous improvement mindset - Increasing task efficiency and effectiveness with each product or service repetition

Working within tight deadlines; balancing time across multiple simultaneous projects that may involve different procedures and project team member

Inclusive job opportunity

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📌 Analyst, Global Benefits Management# (Ciudad de México)
🏢 WTW
📍 Ciudad de México