We are looking for a
Correspondents Lead
to own end-to-end the strategy, implementation, and operation of our
Banking Correspondents
channel in Mexico. This role will be responsible for building, scaling, and operating a robust correspondent network, ensuring regulatory compliance, operational efficiency, and sustainable growth. Responsibilities
Lead the end-to-end implementation of the correspondent model (0 → 1 and scaling). Manage integrations with
correspondent network managers
and direct correspondents (retailers, aggregators, networks). Coordinate and execute the regulatory approval process with the
Comisión Nacional Bancaria y de Valores (CNBV) , including preparation and submission of the
PEN (Business Strategic Plan). Define and document operational processes, controls, and reconciliation flows. Ensure compliance with applicable regulation (banking correspondents, AML/CFT, operational guidelines). Lead onboarding of new correspondents from negotiation to go-live. Oversee day-to-day operations: transaction monitoring, incidents, SLAs, and operational continuity. Coordinate cross-functional teams (Product, Tech, Operations, Legal, Compliance) and external stakeholders. Identify opportunities to expand and optimize the channel.



Define and track KPIs (volume, coverage, costs, uptime, fraud, etc). Requirements
5+ years of experience in banking, fintech, or payments, with a focus on
banking correspondents. Proven experience integrating and operating with
correspondent network managers
and networks. Hands‑on experience with CNBV processes, including
PEN preparation. Strong understanding of Mexican regulatory framework. Experience managing complex, cross‑functional projects. Strong operational knowledge: reconciliation, settlement, incident management, and risk controls. Highly structured profile with strong execution and ownership mindset. Native Spanish and advanced English proficiency. Ability to operate in fast‑paced, build‑from‑scratch environments. Nice to have
Experience launching new payment rails or financial products. Prior interaction with regulators or authorization processes. Experience working with retailers or non-bank correspondent networks. What we’re looking for
Someone who understands regulation and can
turn it into a scalable, reliable operation. This role requires a hands‑on builder with strong business judgment and execution capability.

📌 Correspondent lead (lead de corresponsalía bancaria) (Ciudad de México)
🏢 Banco Plata
📍 Ciudad de México