Primary Responsibilities
Process & Compliance
Ensure adherence to the ARM’D Process (Aon Risk’s Method of Delivery) and best practices for KPIs and CPIs. Maintain accurate, up-to-date information in Azure Dev Ops (ADO), including dashboards, user stories, tasks, and remaining work. Align team practices with Aon Reinsurance’s agile methodology and external requirements (e.g., SOX reporting).
Facilitation & Coaching
Attend and facilitate Scrum events (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives). Keep the team on task and coach them on Scrum best practices. Mentor the Product Owner and Development Team on their roles and responsibilities. Foster an agile mindset and guide the team toward higher Scrum maturity.
Team Enablement
Act as a servant leader—empowering and supporting the team rather than using command-and-control approaches. Shield the team from external interference and distractions. Promote collaboration, communication, and relationship-building within the team.
Delivery & Metrics
Estimate team velocity and determine capacity for planning. Ensure healthy sprint commitments ( Monitor sprint health and product progress using ADO dashboards.
Change Leadership




Act as an organizational change agent, driving continuous improvement and agile adoption.
Success Metrics
Process Compliance: 100% adherence to ARM’D process and SOX requirements ADO dashboards utilized very regularly, data kept up to date Agile Maturity: Team maturity improves (measured via Agile maturity assessments) Retrospectives produce actionable improvements Delivery Performance: Sprint commitment variance consistently
Team Health: Positive team satisfaction scored and high engagement Continuous Improvement: At least one team improvement initiative implemented per quarter Positive stakeholder/team feedback on agile adoption progress Candidate should have
Minimum 4 years experience as a Scrum Master Experience working within an Agile environment with distributed teams running a Scrum methodology, as well as an understanding of traditional project management and general Agile methodologies. Collaboration skills to work with general partners Excellent communication skills Experience with continuous delivery Nice to have
Insurance Industry Experience Azure Dev Ops Experience

📌 Scrum master (San Pedro Garza García)
🏢 Aon
📍 San Pedro Garza García