**Technical Support Engineer (Offshore Structural)**
**Location**: Remote in Mexico or Brazil
Technical Support Engineer whose primary responsibility would be to provide technical support on Bentley's Offshore Structural Engineering software SACS
**Responsibilities**
Troubleshoot and resolve user's issues quickly and accurately thereby driving user satisfaction and usage
Help in developing the product by conveying user feedback to product team through logging of bugs/enhancement requests
Coordinate with Development, QA & Product Management team to prioritize bug fixes
Create knowledge articles, edit existing articles to keep them current and use those to support users
Test a product or a feature before a release
**Qualifications**
Bachelor's Degree in Civil, Structural, Mechanical or Ocean Engineering
1-5 years of prior offshore structural engineering related experience
Knowledge of finite element modeling, analysis & design
Knowledge of offshore design codes API RP 2A and ISO *****
Experience using SACS.
Experience using MOSES, ADINA, Staad, PLAXIS or AutoPIPE would be an advantage




Excellent communication skills in English (verbal & writing)
Self-motivated, proactive individual with strong desire to learn
Knowledge of Python or other scripting languages would be an advantage
**What We Offer**:
- A great Team and culture - please see our Recruitment Video.
- An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
- Competitive Salary and benefits.
- The opportunity to work within a integral and diversely international team.
- A supportive and collaborative environment.
- Colleague Recognition Awards.
LI-Remote #LI-RV
**About Bentley Systems**:
**Equal Opportunity Employer**:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

📌 Technical Support Engineer (Xico)
🏢 Bentley Systems
📍 Xico