IDC Research Inc. is seeking a Research Manager to lead AI-enabled sales, customer service, and contact center strategies within our CX Applications team.You will produce market research and competitive intelligence to help IT buyers and suppliers invest wisely in AI-powered CX solutions.
You will partner with clients and internal teams to shape IDC's perspective on AI adoption, manage a 12-month rolling research schedule, drive business development, and expand coverage across vendors and#J-*****-Ljbffr
📌 Ai-Enabled Cx Research Manager — Market Strategy (Xico)
🏢 IDC Research
📍 Xico
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