Job Title: Sales Director (BPO) Job DescriptionThe Sales Executive is a "sales hunter" whose primary function role is to accelerate new revenue growth to achieve sales quota, by actively building relationships and prospecting among key industry executives.Main Responsibilities:- Build strategic networks and business relationships that develop a strong pipeline of qualified sales opportunities- Work within established budget to develop effective business relationships with industry contacts.
- Establish strong relationships with key client stakeholders at both senior and mid-management levels- Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies- Understand the competitive landscape and market trends- Understand and effectively communicate the company's value prop, tech, process and current partnerships- Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results- Maintain sales volume by keeping current with supply and demand, changing trends, economic indicators and competitors- Establish and adjust selling prices by monitoring costs, competition and supply and demand- Complete national sales operational requirements by scheduling and assigning employees; following up on work results- Maintain sales staff by recruiting, selecting, orienting and training employees based on Concentrix Culture.
As well as counseling and disciplining employees; planning, monitoring and appraising job results- Contribute to team effort by accomplishing related results as needed- Competent with Microsoft Office Suite, Salesforce.Com and ComScore- Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture- Ability to identify and solve client issues strategically- Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences- Work with the Sales,



Account Management and Operations, teams to implement targeted sales strategy- Generate and maintain accurate Account and Opportunity plans- Work with internal teams on behalf of clients to ensure the highest level of customer service- Interface with technical support internally to resolve issues that directly impact partners- Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization- Work collaboratively with the sales and marketing teams and fosters a culture of continuous process improvement- Drive the successful implementation and adoption of the sales and marketing automation platforms- Reporting and analytics Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization- Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales- Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality- Database management Monitor the quality of marketing and sales information and define data improvement programs- Generating and submitting RFPs and related sales documents,



collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads.
- Working in synergy with Operations Head to leverage the Account Management Strategy- Define and execute appropriate sales strategies; business development, marketing and sales support programs to maximize sales and profitabilityRequirements:- Previous experience in similar roles (BPO Industry)- Excellent communication skills in English languageLocation: MEX Mexico City Downtown InsurgentesLanguage Requirements: SpanishTime Type: Full timeMission:Hi, we're Concentrix.
We're a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview: We power the brands of the future.
Some call us a general technology and services leader.
But we're so much more.
Human-centered, tech-powered, intelligence fuelled.
Every day we're busy helping over **** of the world's best brands solve their toughest business challenges.
Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We've got them covered.
But how?
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We're the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who buildsmarter solutions.
And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology, and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
#J-*****-Ljbffr

📌 Sales Director (Xico)
🏢 Convergys
📍 Xico