Convergys is seeking a seasoned IT Project Manager to lead end-to-end IT operations and infrastructure initiatives in a demanding, growth-oriented environment.
This role emphasizes ITIL-driven delivery, with a focus on Service Transition and production readiness.
You will collaborate with Engineering, Infrastructure, Security, and Service Management to ensure smooth handoffs and robust go-live readiness, including documentation and runbooks.
📌 It Operations & Digital Experience Lead (Nezahualcóyotl)
🏢 Convergys
📍 Nezahualcóyotl
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