Mastercard's Contact Center is seeking a Specialist, Customer Operations (Financial Services) to support day-to-day Cross Border Services operations and help advance the customer experience through problem-solving, service excellence and continuous improvement. The idóneo candidate is analytical, highly motivated, and effective in managing customer inquiries, identifying trends, and collaborating across teams; strong professional English communication and a high level of comfort using AI-enabled
📌 Global financial services customer operations specialist (Ciudad de México)
🏢 Mastercard
📍 Ciudad de México
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