Credit & Collections Representative – Bilingual | Mid-Level Join a Global Manufacturing Company We are looking for a proactive and analytical
Credit & Collections Representative
to join a growing general manufacturing organization and take ownership of an assigned portfolio of customer accounts.
This is a great opportunity for a
bilingual Credit & Collections professional with 3+ years of experience
who enjoys working closely with Sales, customers, and internal teams to solve account issues, improve collections, and contribute directly to business results.
What You’ll Do
Manage credit and collections activities for an assigned portfolio of accounts.
Conduct collection calls and follow up with customers through email and other communication channels.
Negotiate and resolve collection issues, including refunds, account adjustments, discrepancies, and short payments.
Perform account reconciliations and coordinate credit/payment applications when needed.
Review customer orders and make timely decisions to hold or release orders based on established criteria.
Monitor assigned accounts and actively work to reduce delinquencies.
Partner with Sales and Management to accelerate the collection process and resolve customer issues.
Participate in regular calls with Sales teams to review account status and collection priorities.
Meet established departmental collection goals and KPIs.
Support the Credit Manager with special projects and process improvement initiatives.
What We’re Looking For
3+ years of experience in Credit & Collections.
Fluent English and Spanish
– required.
Strong communication, negotiation, and follow-up skills.
Strong analytical and problem-solving abilities.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated, proactive, and results-oriented mindset.
Basic to intermediate
Microsoft Excel
skills.
Strong customer service orientation.
JD Edwards experience is a plus.
Why Join?
Opportunity to join a
global manufacturing organization
International exposure and collaboration with regional teams
Long-term professional growth opportunities
Collaborative and dynamic work environment
Competitive compensation and
benefits above the law
Location:
Yecapixtla, Morelos | Hybrid
Languages:
English & Spanish
If you have a strong background in
Credit & Collections , enjoy solving problems, and are looking for your next long-term career opportunity within a global organization,
we'd love to hear from you!