ACCOUNTABILITY LEVEL:
The
Business Technology Delivery Manager – Commercial & Marketing, LATAM
is accountable for
assessing, guiding, and advancing the digital maturity of Commercial and Marketing organizations across LATAM.
This role partners with Commercial and Marketing leaders to
understand business goals, capabilities, and current ways of working
, perform
structured digital maturity assessments
, and
translate those insights into prioritized digital initiatives and products
that improve how value is delivered to the business.
Rather than focusing only on technology delivery, the role is accountable for
evolving the Commercial and Marketing operating model enabled by technology
—including processes, data usage, digital channels, customer experience, and decision-making—ensuring that investments lead to measurable business outcomes such as revenue growth, customer satisfaction, margin improvement, and speed-to-market.
The role acts as a
strategic delivery leader and value advisor
, orchestrating discussions, shaping roadmaps, and driving execution through digital products and programs while operating within integral IT standards, platforms, and governance.
SCOPE Commercial & Marketing Digital Maturity & Value Enablement Covers regional Commercial and Marketing capabilities including:
Sales & Distribution effectiveness
Marketing & campaign execution
Customer Experience (CX)
B2 B / B2 C digital channels
Pricing, promotions, and trade effectiveness
Commercial insights, analytics, and decision support
CORE RESPONSIBILITIES 1. Digital Maturity Assessment & Value Discovery
Lead
structured digital maturity assessments
with Commercial and Marketing teams to understand:
Process maturity
Technology enablement
Data, analytics & AI usage
Customer experience capabilities
Organizational readiness and ways of working
Identify
gaps, constraints, and value opportunities
across the end-to-end commercial lifecycle.
Facilitate
value-focused discussions
with business leaders to shift conversations from “systems” to
business outcomes and impact.
2. Digital Roadmap & Initiative Shaping
Translate maturity assessment outcomes into
clear digital roadmaps
aligned to:
Business strategy
Revenue and growth priorities
Customer and channel needs
Shape and frame initiatives such as
digital products or value streams
, not isolated projects.




Support creation of
business cases, value hypotheses, and investment rationale.
Help business leaders prioritize initiatives based on
value, effort, and readiness.
3. Delivery Orchestration & Execution
Orchestrate the
delivery of Commercial & Marketing digital initiatives
across LATAM in partnership with:
Integral product teams
Platform owners (SAP, CRM, Digital, Data)
External vendors
Ensure alignment between:
Business expectations
Delivery capacity
Architectural and security standards
Own
regional delivery outcomes
, including readiness, adoption, and stabilization.
4. Digital Product & Capability Enablement
Drive adoption and evolution of
digital products
improve how Commercial and Marketing operate.
Ensure solutions are:
Business-relevant
Scalable and sustainable
Properly adopted by users
Ensure strong
change management, training, and value realization tracking.
5. Value Realization & Continuous Maturity Improvement
Partner with business to define
success metrics and KPIs
tied to value delivery.
Track realized value vs. expected value and drive corrective actions.
Continuously reassess maturity and refresh roadmaps as business needs evolve.
Act as a catalyst for
continuous digital improvement
, not one-time transformation.
6. Leadership, Collaboration & Influence
Act as a
trusted advisor
to senior Commercial and Marketing leaders.
Influence without direct authority in a matrixed, global environment.
Collaborate closely with other IT delivery managers, product teams, and platform leaders.
Lead and develop a
delivery-focused regional team
and delivery partners.
LEADERSHIP PROFILE
Strong
business-facing and value-oriented leader
Comfortable facilitating executive conversations on maturity, trade-offs, and value
Pragmatic, outcome-focused, and execution-driven
Able to connect strategy, operating model, and technology
Champions a
product and value mindset over project execution
EXPERIENCE & QUALIFICATIONS




BS in Information Technology, Business, or related field
10+ years enabling Commercial and/or Marketing functions through technology
5+ years leading delivery, transformation, or digital programs Proven experience with:
Digital maturity assessments
Business capability modeling
Commercial digital platforms (CRM, digital channels, analytics, SAP SD)
Experience operating in
product-based delivery models
Strong executive communication skills
LATAM regional experience preferred
English required; Spanish/Portuguese preferred
#LI-DR2
About Clarios: Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF).
To All Recruitment Agencies Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Equal Employment Opportunity: Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email Special.
A Note to Job Applicants: Please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

📌 Business technology delivery manager – latam (Ejido de la Finca)
🏢 Clarios
📍 Ejido de la Finca