Job Title: Sales Director (BPO) Job DescriptionThe Sales Executive is a "sales hunter" whose primary function role is to accelerate new revenue growth to achieve sales quota, by actively building relationships and prospecting among key industry executives.Main Responsibilities:Build strategic networks and business relationships that develop a strong pipeline of qualified sales opportunitiesWork within established budget to develop effective business relationships with industry contacts.Establish strong relationships with key client stakeholders at both senior and mid-management levelsWork closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studiesUnderstand the competitive landscape and market trendsUnderstand and effectively communicate the company's value prop, tech, process and current partnershipsDetermine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and resultsMaintain sales volume by keeping current with supply and demand, changing trends, economic indicators and competitorsEstablish and adjust selling prices by monitoring costs, competition and supply and demandComplete national sales operational requirements by scheduling and assigning employees; following up on work resultsMaintain sales staff by recruiting, selecting, orienting and training employees based on Concentrix Culture.
As well as counseling and disciplining employees; planning, monitoring and appraising job resultsContribute to team effort by accomplishing related results as neededCompetent with Microsoft Office Suite, Salesforce.com and ComScoreDesire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven cultureAbility to identify and solve client issues strategicallyExcellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiencesWork with the Sales,



Account Management and Operations, teams to implement targeted sales strategyGenerate and maintain accurate Account and Opportunity plansWork with internal teams on behalf of clients to ensure the highest level of customer serviceInterface with technical support internally to resolve issues that directly impact partnersManage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organizationWork collaboratively with the sales and marketing teams and fosters a culture of continuous process improvementDrive the successful implementation and adoption of the sales and marketing automation platformsReporting and analytics Ensure reports and other internal intelligence and insight is provided to the sales and marketing organizationAnalyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and salesThrough reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data qualityDatabase management Monitor the quality of marketing and sales information and define data improvement programsGenerating and submitting RFPs and related sales documents,



collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads.Working in synergy with Operations Head to leverage the Account Management StrategyDefine and execute appropriate sales strategies; business development, marketing and sales support programs to maximize sales and profitabilityRequirements:Previous experience in similar roles (BPO Industry)Excellent communication skills in English languageLocation: MEX Mexico City Downtown InsurgentesLanguage Requirements: SpanishTime Type: Full timeMission:Hi, we're Concentrix.
We're a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview: We power the brands of the future.
Some call us a general technology and services leader.
But we're so much more.
Human-centered, tech-powered, intelligence fuelled.
Every day we're busy helping over **** of the world's best brands solve their toughest business challenges.
Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We've got them covered.
But how?
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We're the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who buildsmarter solutions.
And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology, and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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📌 Sales Director (Bpo) (Xico)
🏢 Convergys
📍 Xico