Key Responsibilities Quality Leadership & Operations
- Supervise daily activities of quality inspectors, technicians, and auditors on assigned shifts.
- Ensure compliance with company quality standards, customer specifications, and regulatory requirements.
- Monitor manufacturing processes to identify and address quality issues proactively.
- Support production teams in maintaining product quality and achieving operational goals.
- Lead containment activities for non-conforming materials and products.
Quality Systems & Compliance
- Maintain compliance with Quality Management Systems (QMS) such as ISO ****, IATF *****, AS****, or other applicable industry standards.
- Ensure proper documentation of inspections, audits, corrective actions, and quality records.
- Participate in internal, customer, and third-party audits.
- Monitor adherence to standard operating procedures and work instructions.
Problem Solving & Continuous Improvement
- Lead root cause analysis investigations using methodologies such as 5 Whys, Fishbone Diagram, 8D, and DMAIC.
- Implement corrective and preventive actions (CAPA) to eliminate recurring defects.
- Analyze quality performance metrics and identify opportunities for improvement.
- Drive continuous improvement projects focused on scrap reduction, yield improvement, and customer satisfaction.
Team Leadership
- Recruit, train, coach, and develop quality personnel.
- Conduct performance evaluations and provide ongoing feedback.
- Promote a culture of quality, accountability, and continuous improvement.
- Coordinate staffing and workload distribution to support production requirements.
Customer & Supplier Quality Support




- Address customer quality concerns and coordinate responses to quality complaints.
- Support supplier quality initiatives and evaluate supplier performance.
- Participate in customer visits, audits, and quality review meetings.
Qualifications Education
- Bachelor's Degree in Engineering, Quality Management, Industrial Engineering, Manufacturing, or related field preferred.
- Equivalent combination of education and experience may be considered.
Experience
- 3-5 years of quality experience in a manufacturing environment.
- Minimum 1-3 years of supervisory or team leadership experience.
- Experience with quality management systems and quality improvement methodologies.
Technical Skills
- Strong knowledge of quality tools and methodologies:
- Statistical Process Control (SPC)
- Root Cause Analysis
- FMEA
- Control Plans
- 8D Problem Solving
- Lean Manufacturing
- Six Sigma principles
- Proficient in Microsoft Office and quality reporting systems.
- Experience with ERP and manufacturing systems preferred.
Competencies
- Leadership and team development
- Strong analytical and problem-solving skills
- Effective communication and presentation abilities
- Decision-making and conflict resolution
- Customer-focused mindset
- Attention to detail




- Organizational and project management skills
- Continuous improvement orientation
Key Performance Indicators (KPIs)
- First Pass Yield (FPY)
- Scrap and rework reduction
- Customer complaint rate
- Internal and external defect rates
- Corrective action closure effectiveness
- Audit findings and compliance performance
- Cost of Quality (COQ)
- Employee training and development completion
Working Conditions
- Manufacturing plant environment.
- Frequent interaction with production personnel and cross-functional teams.
- May require standing, walking, and occasional lifting.Flexibility to support multiple shifts and weekend production, as needed.
**OUR CORE PRINCIPALS**: Safety _.
Integrity.
Respect.
Teamwork.
Inclusion.
**OUR STRATEGIC PRIORITIES**
- High-Performance Culture
- Customer Focus _
- Operational Excellence _
- Innovation _
- Financial Strength**VERTIV BEHAVIORS**
- _Own it _
- _Act with urgency _
- _Foster a customer-first mindset _
- _Think big and execute _
- _Lead by example _
- _Drive continuous improvement _
- _Learn and seek out development _
- _Promote transparent & open communication**About Vertiv**
**Work Authorization**
No calls or agencies please.
Vertiv will only employ those who are legally authorized to work in the United States.
This is not a position for which sponsorship will be provided.
Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**#LI-JM1

📌 Supervisor De Calidad (Mexicali)
🏢 Vertiv
📍 Mexicali