At Rapido Solutions Group we are committed to connecting hyper growth businesses with the best general talent, allowing customers to scale efficiently and effectively.Our objective is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.We combine in diversity, joy and passion to create a dynamic community that allow our customer to achieve their objectives in the best way.At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.Location: LeonSchedules: DayshiftEnglish Level: B2 IntermediateSalary: $13,000 MXN / monthAdditional Benefits:$1,000 MXN grocery vouchers$500 MXN punctuality bonus4% savings fundSchedule:Monday to Friday 07:*****:00Job Summary:The Customer Service Representative schedules deliveries,



traces loads and responds to problems that arise during the day regarding pick-ups or deliveries.Essential Functions:Perform prompt and complete data entryEnter accurate customer orders in computer systemMonitor on-time performance for driver delivery and pick-upPrepare tracking reportsUnderstand and abide by various customer requirementsUnderstand the operations and rules of the various rail carriers and piersCommunicate with Dispatchers to avoid any problems with loads or transports and resolve any issues that may occurTrace and monitor existing loads in the system to prevent problems from occurringOther duties as assignedRequirements:Experience in intermodal transportation or import/export business preferredExcellent communication abilities, both written and verbalExcellent computer skillsAbility to effectively multi-task when necessaryFlexible; able to work in past-paced environmentAbility to work independently and make informed decisions#J-*****-Ljbffr

📌 Customer Service Representative (Villa Aldama)
🏢 Rapido Solutions Group
📍 Villa Aldama