Hiring: Content Moderator / Trust & Safety Quality AnalystWe are looking for an experiencedContent Moderation / Trust & Safety professionalto join our team and help maintain high standards of content quality, platform safety, and policy compliance.
Role: Content Moderator / Quality Analyst – Trust & Safety
Key Responsibilities
Review and evaluateuser-generated content (UGC)against established platform policies and guidelines.
Identify and classifypolicy violations, safety risks, and edge casesaccurately.
Conductquality audits and content evaluationsto ensure moderation decisions meet required quality standards.
Apply policies consistently and escalate complex or high-risk cases when required.
Analyze user reports, feedback, and moderation trends to identify recurring issues.
Participate incalibration sessionsand support consistency across moderation teams.
Identify trends and provide insights to improve content quality and moderation processes.
Collaborate with cross-functional teams to improvepolicy enforcement, workflows, and evaluation processes.
Maintain productivity and accuracy while working in ahigh-volume content review environment.
Support continuous improvement of content classification and quality processes.




Required Skills & Experience
3+ years of experiencein Content Moderation, Trust & Safety, Content Review, Quality Assurance, or a related field.
Strong understanding ofcontent policies and policy enforcement.
Experience reviewinguser-generated contentat scale.
Strong ability to identifyrisk, policy violations, and complex/edge cases.
Experience withquality audits, calibration, or moderation quality assurance.
Strong analytical and problem-solving skills.
Excellent attention to detail and ability to make consistent decisions.
Ability to work effectively in afast-paced, high-volume environment.
Strong written and verbalEnglish communication skills.
Preferred Experience
Experience with major social media, technology, or digital platforms.
Experience inTrust & Safety operations.
Experience withcontent classification, data labeling, or search quality evaluation.
Experience analyzing moderation trends and user feedback.
Familiarity with tools such asZendesk, Jira, Slack, or similar platforms.
Experience working with international or remote teams.
Strong cultural and internet awareness.

📌 Senior Content Moderator (Xico)
🏢 Pyramid Consulting
📍 Xico