Consulting
On Demand Talent
About This Role
We are seeking an Operations Analyst based in the Mexico City Metropolitan Area to join our Source-to-Pay (S2 P) / Procure-to-Pay (P2 P) team.
In this role, you will be responsible for resolving Purchase Order (PO) invoice exceptions while working closely with the Accounts Payable team, business users, sourcing managers, and suppliers.
This is an individual contributor role reporting to the Regional Operations Lead.
What You Will Work OnThe operations analyst clears Account Payable invoice exceptions as a result of mismatch between purchase order, goods receipt confirmation, and supplier's invoice.
Monitor, analyze and resolve purchase order invoice exceptions created in the Vendor Invoice Management (VIM) tool daily
Document root cause of exception trends and lessons learned to prevent future occurrence of non-routine processing and improve existing processes
Partner with Finance to resolve outstanding reconciliation items in the goods receipt/invoice receipt clearing account
Interpret purchase order exception data to opportunities to improve the purchase order structure
Strong oral and written communication skills - Communication with external third parties (suppliers)
Prepare status reports and operational statistics to capture monthly metrics
Participate in weekly meetings with respective Accounts Payable team to audit aged exceptions, evaluate exception clearing performance, and document training opportunities
Responsible to achieve regional targets as per SLAs and defined department goals
SOP adherence - manage end to end activities aligned to the role
Monthly audits of open purchase order requests based on general KPIs
Drive and encourage process standardization/improvement/automation projects with the team, ensure timely completion of projects




Contribute to process improvement ideas and convert into a Brand Value submission for each year
Participates in training and on-boarding of new source to pay Analysts
Actively supports implementation of procedures and policies in all daily activities
Follows work instructions and guidelines (Play books) when executing work tasks
Collaborates with end users and stakeholders to contribute to a good working relationship, answering questions, collect feedback and actively look for areas for improvement
First Point of Contact for all business issues and concerns - lead from front
Participate in weekly process reviews and controls with team members under the Operations Excellence framework, ensuring team delivers value addition.
What You Will BringQualification & SkillsBachelor's degree is required, preferably in procurement, business administration or accounting.
Any additional supply chain related certificated are added advantage
Good level of knowledge and understanding of the Source / Procure to Pay Process is required
Knowledge & proficiency of SAP, VIM, Ariba, MS tools is preferred
It is important to note that this role is 100% on-site and is limited to candidates located within the Mexico City Metropolitan Area, primarily Cuautitlan Izcalli.
What You Can ExpectAn inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors.
Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).
What We Do

📌 RegionalP Operations Analyst - Cdmx Metropolitan Area (Cuautitlán Izcalli)
🏢 Rgp
📍 Cuautitlán Izcalli