We are seeking a highly motivated and dynamic Operations Manager to join our team.
The adecuado candidate ensures exceptional guest experiences, efficient staff management, and adherence to company standards.
The Operations Manager will play a key role in maintaining a welcoming atmosphere while driving operational excellence and profitability.
ResponsibilitiesOperations Management: Assist in overseeing all aspects of restaurant operations, including opening and closing procedures.
Ensure compliance with health, safety, and sanitation standards.
Monitor inventory levels and manage ordering processes.
Implement and maintain quality control procedures to ensure consistency in food and service.
Staff Management: Assist in hiring, training, and managing restaurant staff.
Schedule and supervise staff to ensure optimal performance.
Provide ongoing coaching and support to maintain a positive work environment.
Conduct performance evaluations and address disciplinary actions when necessary.
Customer Service: Uphold excellent customer service standards, addressing guest inquiries and resolving complaints efficiently.
Promote a customer-centric culture, ensuring a memorable dining experience.
Financial Management: Support in managing budgets, labor costs, and expenses.
Assist with financial reporting,
including sales analysis and profit/loss statements.
Contribute to strategies aimed at achieving sales targets and increasing profitability.
Marketing and Promotions: Collaborate on implementing promotional activities and special events.
Engage with guests to encourage repeat business and promote brand loyalty.
BenefitsCompetitive salary
Opportunities for career growth and development.
Employee discount
Promotion to permanent employee
Staff meals provided
QualificationsJob Requirements
College Graduate (Bachelor's degree in Hospitality Management or related field preferred).
Minimum of 1 year of experience in a supervisory role within the restaurant or hospitality industry.
Strong leadership and communication skills.
Ability to thrive in a fast-paced environment.
Proficiency in POS systems and restaurant management software.
Flexible schedule, including nights, weekends, and holidays.
Other RequirementsAbility to commute/relocate: Calamba/Cabuyao Area.
Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Education: Bachelor's (Required)
Willingness to travel: 50% (Required)
Work Location: In person