IDC Research Inc. is seeking a Research Manager to lead AI-enabled sales, customer service, and contact center strategies within our CX Applications team.
You will produce market research and competitive intelligence to help IT buyers and suppliers invest wisely in AI-powered CX solutions. You will partner with clients and internal teams to shape IDC's perspective on AI adoption, manage a 12-month rolling research schedule, drive business development, and expand coverage across vendors and
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📌 Ai-Enabled Cx Research Manager — Market Strategy (Xico)
🏢 IDC Research
📍 Xico
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