We are hiring!
Please apply with your resumeRole: Lead application managementLocation: Mexico City, MexicoMode: OnsiteJob Description:Role Summary:Lead application management for business-critical systems, ensuring stability, performance, and compliance.
Oversee incident, change, and release management while driving process improvements and collaborating with cross-functional teams.Primary Skills: Business Analysis or Product management skill with SQL, JIRA, Service Now, Git Hub, Data Analysis, Product Management, Solution Engineering, Code ReviewSecondary Skill: PythonKey Responsibilities:- Provide L2/L3 support for enterprise applications; resolve incidents, requests, and enhancements.
- Manage Service Now/JIRA tickets, troubleshooting, and escalation.
- Coordinate releases, migrations, and environment maintenance from development to production.
- Implement risk mitigation, disaster recovery, and performance tuning strategies.
- Support testing, requirement analysis, and documentation.
- Collaborate with stakeholders for billing, reporting, and compliance.Preferred:

📌 Senior Application Support Specialist (Xico)
🏢 GeorgiaTEK Systems
📍 Xico