About the Company.

Founded in 1982, Softtek is a integral provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce predictable outcomes for toptier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry. For more information on what we do, who we are, and career opportunities, visit www.softtek.com

Tulip Application Support Engineer.

Requirements.

Must to have experience:
- More than 5 years of experience with supporting, configuring, maintaining, and enhancing applications developed on the
Tulip
platform.
- Strong knowledge of
Tulip Apps, Tables, Connectors, Workflows, and Machine Monitoring
administration.
- Experience with
Edge Device
integration and support within digital manufacturing environments.
- Proficiency in
SQL
for query development, analysis, and optimization.
- Experience managing and leveraging
PostgreSQL
databases.




- Knowledge of development and integrations using
JavaScript
,
Node.js
, and
Node-RED
.
- Experience developing and consuming
REST APIs
for integration with enterprise systems and external applications.
- Understanding of digital manufacturing processes, traceability, production data collection, and quality management.
- Experience in application monitoring, incident analysis and resolution (troubleshooting), and
Root Cause Analysis (RCA)
.
- Knowledge of implementation, testing, validation, and deployment practices for technology solutions.
- Experience creating and maintaining technical documentation, operational procedures, and knowledge management artifacts.
- Knowledge of data security standards, data governance practices, and IT policy compliance.
- Familiarity with
IT Service Management (ITSM)
methodologies and processes, including
Incident Management, Problem Management, Change Management, a

📌 Tulip Application Support Engineer (México)
🏢 SOFTTEK
📍 México