Responsibilities
JOB DESCRIPTION
- Monitor and resolve supplier process control performance issues by developing robust quality control plans and implementing sustainable corrective actions.
- Drive permanent resolution of supplier issues reported by Vertiv plants and by Customers.
- Perform supplier on-site audits to monitor supplier QMS (Quality Management System) compliance and effectiveness.
- Visit Suppliers to proactively see installations and document improvement needs as well as understand the nature of the issue and get definite corrective action initiated in the organization.
- Utilize technical expertise in EMS and IPC-A-610 Class 2 requirements for acceptance.
- Identify new PCB/PCBA processes, tools and contacts within the industry – including new suppliers, instruments, or processes to further advance the business.
- Evaluate potential new suppliers by conducting on-site assessment for technical compliance with Vertiv requirements and VSAC audit for a new supplier approval.
- Lead and own Production Part Approval Process (PPAP)
requirements for starting mass production.
- Initiate and lead supplier performance improvement by partnering with supplier.
- Develop 8D and supplier reports on reported issues.
- Drive permanent resolution of supplier issues by leading problem definition and problem solving through containment, identification of root cause and corrective action with Supplier Corrective Action Report (SCAR).
- Communicate internally and externally on outcomes of investigations.
- Work with internal cross functional teams including Engineering, Service, Manufacturing / Operations, Sales, Offering Management, and Plants Quality to resolve supplier quality issues impacting Vertiv plant and customers.
- Identify areas for cost reduction across assigned supplier base including internal supplier process, quality improvements.
- Ability to simplify complex information and concisely prepare both verbal and written executive summaries for the Leadership