**Responsibilities**:
- Responsible for supporting and developing business plans and supporting strategies.
- Works to ensure operational processes are integrated and effective across the organization.
- Responsible for working to define and implement business strategy and goals through the collection, analysis, review, reporting, documentation and communication of business performance data and requirements.
- Ensures appropriate control processes supporting data management, hand-offs, analysis and reporting are in place to ensure data integrity. Individuals in this group could also be involved in the implementation and maintenance of data management resources.
- These responsibilities may include the generation of regular and special reports and the recommendation of changes in methods or procedures to increase efficiency.
- Additional responsibilities may also include supporting automated reporting tools and creating customized report solutions, and supplying data for internal groups.
- Deal with variable issues with potentially broader business impacts and will resolves exceptional/unusual situations.
- Advises and counsels management and influences business decisions.
- Recommends new work procedures.
- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations and other personnel actions.
- Applies analytical skills and knowledge of data analysis tools and methodologies.




- Manages the quality of services by self and others on team.
- Influences decisions through advice or facilitating services; accountable for end results that have direct impact on the team supervised.
- Utilizes developed communication to exchanges ideas and potentially complex/sensitive information.
- May act as backup for manager.
**Qualifications**:
- 2-5 years relevant experience in a related role with previous people management experience.
**Education**:
- Bachelor’s/University degree or equivalent experience
**Aditional Responsibilities**:
Responsible for supporting and developing process or/ and EUC's remediations.
Responsible of projects such as PM Jr. (monitoring and controller)
Working session's coordination
**Qualifications**:
EUC's remediation & Process Remediation
Low code programming: Appian, Pega Systems or other**Job Family Group**:
Operations - Core
- **Job Family**:
Business Planning & Analysis
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

📌 Bp&a Sr SupervisorCiudad de Mexico (Ciudad de México)
🏢 Citi
📍 Ciudad de México