**Retail Operational Manager - Iris Galerie Mexico; Quintan Roo**
**About Iris Galerie**:
Iris Galerie is revolutionizing the art market, transforming the beauty of irises into mesmerizing high-quality works of art, delivering meaningful and unforgettable experiences to our guests. We are looking for our first Retail Manager in our mexican branch to lead the day-to day retail operations and ensure an exceptional customer journey in our galleries across key markets in North America.
The Retail Operational Manager will oversee the retail experience by:
- Managing day-to-day operations across all galleries
- Monitoring KPIs to drive sales and achieve objectives
- Leading and mentoring gallery managers and sales associates
- Facilitating staff rotations and conducting interviews to build strong teams
- Being an ambassador of Iris Galerie’s values, ensuring high standards of customer experience are consistently met
- Serving as liaison between local operations and the Paris head office, ensuring staff stays informed about new processes, training materials, and updates - Identifying layout discrepancies or operational needs in physical stores
- On-site presence for the opening of new galleries across the country
**Requirements**:
- Fluency in English written and spoken; French is a plus
- 5 years of experience in retail management
- Strong proficiency in KPI tracking and analysis
- Ability to travel as required, including possession of a valid U.S. visa and driving license
- Strong interpersonal and management skills
- Attention to detail and a commitment to excellence in customer experience
What we offer:
- Competitive salary based on skills and previous experience
- Bonuses for achieving sales objectives
- Work in a dynamic and international environment where inclusion and well
- being are important
- Quick career evolution
- Opportunity to be at the center of an ambitious expansion in North America
- Legal benefits
If you’re passionate about creating extraordinary experiences and leading successful retail teams, we’d love to hear from you!
Tipo de puesto: Jornada completa
Sueldo: $20,000.00 - $50,000.00 al mes
Pago complementario:
- Bono mensual
Tipo de jornada:
- Incluye fines de semana
Escolaridad:
- Licenciatura terminada (Deseable)
Experiência:
- Administración de personal: 3 años (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial