**Important**:
- ** A minimum B2 level of English is required for this position.**:
**Agente de Call Center Sin Experience - Confie Tijuana**
**What You’ll Need**
No call center experience? No problem.
No customer service background? That’s okay too, but very welcomed.
What really matters is that you have:
- ** Strong English skills (B2 level or higher)**,
- ** Basic computer knowledge**, and
- ** Full-time availability**.
You must be available to work **any day of the week** (you’ll have scheduled days off, of course).
You also need to have **valid Mexican documents** to be eligible for employment.
**Responsibilities**:
- ** Handle** inbound and outbound customer calls in both English and Spanish
- ** Assist** customers effectively and courteously, addressing inquiries and resolving issues
- ** Update** customer information accurately in the system
- ** Identify** opportunities to improve the customer experience and share feedback with relevant departments
**Join the Coolest Call Center in Tijuana!**
**Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
**Benefits**:
- ** Life Insurance** (New Benefit)




- ** Private health insurance** for you and your family
- Additional **paid days off**:
- ** Paid training** (including bonus)
- ** Weekly pay** and productivity bonuses
- ** Referral Bonus**, raffles with prizes and experiences (bonus up to $350 USD)
- ** Rewards** and recognition program
- ** Game Room** (includes ping pong, basketball mini hoops, mini hockey, arcade, massage chairs, video games, and more)
- ** Employee discounts** on tuition with local universities
- ** Discounts** with participating local businesses
- Competitive salary with professional **growth opportunities**:
- Comprehensive training and **ongoing development**:
- Collaborative and **team-oriented** work environment
- Career **advancement opportunities** within the company
- ** Excellent location** accessible via public transportation
- Savings fund and voluntary savings plan
Legal benefits
- Paid vacations and vacation premium
- Health services institution (IMSS)
- Federal Housing Credit Program (INFONAVIT/FONACOT)
- Paid public holidays as established by Mexican labor law
- Annual bonus (Aguinaldo)
- Profit-sharing program (PTU)
- Sunday premium pay (If applicable)
- Maternity and paternity leave
**Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience!

📌 Agente de Call Center Sin Experiencia $22,170 Monthly (Tijuana)
🏢 Confie
📍 Tijuana