**This is a full-time role with an evening shift, requiring availability between 11am and 8pm PST, and includes working weekends.**
- Maintain a customer satisfaction level over 90%
- Use Salesforce to log all activities and interactions with our customers
- Communicate and collaborate with your team on Slack to provide the best possible solutions for our customers
- Customer-facing support experience, preferably at a software company.
- Fluent Spanish and English speaker with excellent spoken and written communication skills in both languages.
- A designated work from home area, with high-speed internet connection and free from interruptions and background noise.
- Experiencing working in a fast-paced environment.
- Experience with a telephony system such as Talkdesk or RingDNA
- Past experience with restaurants is a huge plus!
**Job Types**: Full-time, Permanent
Pay: $30,000.00 - $34,000.00 per month
**Language**:
- English (required)
Work Location: Hybrid remote in 05500, Contadero, CDMX

📌 Customer Support Representative (Contadero)
🏢 Owner.com
📍 Contadero