BootsandMortar is hiring a Remote Technician Manager.
**Responsibilities**:
- Coordinate requests from customers — including special projects, tasks, and vendor scheduling — and assign them to field technicians.
- Update customers’ ticketing and property management systems (e.g., entering notes, processing move-outs, and marking units as rentable or unrentable).
- Assign and track tasks for field technicians.
- Monitor technicians’ tasks to ensure they are arriving on schedule and completing assigned work. Coordinate with them on any necessary rescheduling or adjustments.
- Take calls from technicians and provide support — helping them resolve issues, ensuring they have materials and supplies, and addressing any other challenges.
- Conduct regular check-ins with customers to ensure they feel supported and have everything they need.
**Requirements**:
- Must be very comfortable using computers and software.A computer skills test will be given during the interview.
- Must be able to work in a fast-paced, high-pressure environment.
- Must have excellent communication skills in English, both written and verbal.
Schedule & Compensation
- Workdays: Tuesday through Sunday
- Hours: 40-50 hours per week
- Start Time: Must be available to start work at 8:00 AM Central Time each morning.
- Headquarters: Based in Texas (remote position).
Pay: $146.00 - $237.00 per hour
Expected hours: 40 - 50 per week
Work Location: In person