**Reports to**:Financial Controller with parallel reporting to the CTO
**Key Responsibilities**
**Infrastructure & Systems Management**
- Manage network architecture (VLANs, routing, firewalls) and oversee server, hardware, and software performance.
- Work with CTO and Controller to administer databases and manage secure access across Mexico operations.
- Support automation, system integration, and cloud migration efforts.
- Maintain IT equipment inventory and oversee asset rotation.
- Monitor system performance and optimize infrastructure for reliability.
- Document infrastructure changes and maintain access logs.
- Support CTO with development of security policies.
**Cybersecurity & Compliance**
- Implement and maintain cybersecurity protocols; respond to incidents and improve processes.
- Enforce standards for passwords, access, and secure system usage.
- With direction from the Controller, ensure compliance with the Federal Law on Protection of Personal Data.
- Support internal and external audits related to IT systems and data security.
- Train users on security protocols and responsible system usage.
- Handle sensitive information with discretion.
**Business Systems, Data & Strategic Support**
- Learn and champion the use of ERP systems in Mexico.
- Identify and implement technology improvements to optimize business processes.
- Support new system rollouts and IT initiatives under CTO direction.
- Collaborate with stakeholders to resolve a wide range of technical issues and fulfill requests.
- Develop and maintain disaster recovery and business continuity plans with CTO and Controller.




- Be intentional about finding solutions - whether by own effort or finding the right vendor.
- Manage relationships with IT vendors and service providers.
- Assist the Controller and CTO with special IT/IS projects.
- Cross train with and support other team members.
**Qualifications**
- **Education & Experience**
- Bachelor’s degree in Computer Science, Computer Systems, or related field.
- 4+ years of progressive experience in IT infrastructure, systems management, and cybersecurity.
- Certifications to remain current in IT field a plus.
- Experience with network architecture (VLANs, routing, firewalls).
- Experience with Microsoft Active Directory and Microsoft 365 administration.
- Familiarity with database administration (Access, Oracle, SQL)
- Understanding of data protection regulations and compliance standards.
- **Skills & Characteristics**
- Ability to prioritize tasks, manage processes and projects, and deliver results effectively.
- Demonstrated ability to research, learn, and adapt quickly in a fast-paced environment.
- Excellent communication and cross-functional collaboration skills.
- Discreet and responsible handling of sensitive information.
- Team-oriented with willingness to cross-train and support others.
- Patient when explaining technical concepts and training others.
- **Physical Demands**
- Availability to work some weekends
- Willing and able to travel (50% expected during year 1, especially Feb-Aug; reduced but ongoing in subsequent years).
- This position requires that you be able to work with a computer, sometimes for extended periods.

📌 IT Infrastructure and Security Manager (Monterrey)
🏢 Ciruli Brothers
📍 Monterrey