**Job Information**:
Department Name
- HUMAN RESOURCES
Job Type
- Full time
Industry
- Communications
Service Now Ticket
- INC
Modality
- On Site
Work Experience
- 1-3 years
Assigned Recruiter Contact
Date Opened
- 09/24/2025
City
- Tijuana
State/Province
- Baja California
Country
- Mexico
Zip/Postal Code
- 22010
- Review and analyze employee benefits plans and policies to make recommendations about how to improve current benefits packages or adding new benefits to the company to increase retention of current employees and to make more attractive the company to potential ones.
**Responsibilities**:
- Manage and implement health & wellness initiatives such as wellness campaigns.
- Responsible for reconciling benefit or claims issues and discrepancies and determining solutions to resolve issues.
- Make with the reconciliation of all benefit accounts, audits, and billing.
- Collaborate in annual benefit open enrollment process, internal communications, updating new elections.
- Collaborate with Payroll and Pre-Payroll to ensure the proper deductions (and/or adjustments) are taken for final pay processing.
- Ensure that all company programs are meeting all legal requirements.
- Prepare benefits reports for plan audits and management.
- Coordinate the relation with allies and responsible to generate new ones.
- Responsible for customer service of benefits, resolving issues, monitoring/creating metrics.
- Communicate to HR team updates regarding benefits plans.
- Evaluate the effectiveness of benefits programs and propose improvements or changes to guarantee that the programs meet employee’s needs and company’s strategy.
**Requirements**:
- University/ College degree (Indispensable)
- Advanced English Level
- Knowledge of insurance management
- Knowledge in Ley Federal del Trabajo
- Knowledge in Mexican Taxes
- Computer knowledge: Microsoft Office (Word, PowerPoint, Excel, pivot tables, formulas, charts) Sistema Tress
- Ability to work with a cross-functional group of partners, both internal and external, Interpersonal, analytical and communication skills.
**Benefits**:
- Paid days off
- Competitive weekly salary
- Great location (Zona Río, Tijuana)
- Benefits by law and more
- Private Health Insurance and Preventative Care
- Friendly work environment
- Savings Fund and voluntary Savings Account
- Financing and discounts at various establishments around the city
- Career growth opportunities
- Constant motivational events and more!