**About the Role**
This position offers long-term growth opportunities within a dynamic sales organization.
**Key Responsibilities**
- Accurately enter and update customer and project information in CRM
- Route requests to the appropriate internal teams (Sales or Estimation)
- Open and track support tickets for technical or service issues
- Ensure all customer communications are responded to the same day
**Qualifications**
- 1-3 years of experience in customer service, reception, or administrative roles
- Fluent English and Spanish (business level)
- High school diploma required; college coursework preferred
- Experience in bilingual or construction-related environments is a plus
**Skills & Competencies**
- Strong communication and interpersonal skills




- Highly organized and detail-oriented
- Ability to multitask in a fast-paced environment
- Customer-focused with a high level of empathy
- Tech-savvy and comfortable learning new systems
Tipo de puesto: Jornada completa
Sueldo: $20,000.00 - $25,000.00 al mes
Pregunta(s) de postulación:
- Are you fluent in English and comfortable handling phone calls with U.S.based customers?
- Do you have at least 1 year of experience in customer service, reception, or administrative roles?
Lugar de trabajo: Empleo presencial

📌 Bilingual Customer Service (Ciudad Juárez)
🏢 Sigmasolutions
📍 Ciudad Juárez