IMPACT:
- Customer Satisfaction
- Current efficient gaining project(s) completion/success

ACCOUNTABILITY:
- Review of objectives monthly, performance review annually.

COMMUNICATION:

Customer and supplier communication
- Daily communication, both verbal and written, with customers

Internal Communication
- Daily communication, both verbal and written, with internal personnel/auditors/field service personnel and others

will be required.

ENVIRONMENT AND HOURS:
- Work to be done at the Monterrey MX office or from a remote location
- This is a non-exempt position.

REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE:

Entry Qualifications
- High school diploma or associate degree
- Minimum of one to three years related experience and/or training; or equivalent combination of education and

experience.

Skills & Experience
- Minimum two years administrative experience in a team environment desired.
- Work in ISO or another similar procedural environment preferred.
- Fluent Spanish and English language skills.

About Us - Malvern Panalytical, Micromeritics And SciAps.




Together we are a powerful and highly complementary combination of market leading technologies.

We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.

Malvern Panalytical
instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.

Micromeritics
manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.

SciAps
specializ

📌 Customer Care Specialist (Nuevo León)
🏢 Malvern Panalytical
📍 Nuevo León