The
Sales Operations Specialist
provides critical support for projects, data/reporting expansion, branch-corporate ambassadorships, and sales development efforts in the Mexico General Resource Center. This position provides increased support in all areas of Sales Operations by serving as a centralized point of contact for many initiatives that are spread across the Regional Business Operations Management teams and GRC Organization.
*What our Sales Operations Specialist do:*
- Provides ongoing support with assisting in the creation of training content.
- Assists with managing policy on ISO, JWI, and Selling.
- Assist with centralizing corporate department ambassadorships within the sales Operations organization for successfully rolling out changes to processes that directly impact the branch environment.
- Participate in the onboarding of new employees in Express system, TTI business tools, general processes.
- Work in collaboration with the Lead team in the quality process by following defined policies and procedures to maintain efficient sales cycle.
- Proactively identify opportunities for improvement, optimizing the processes, shares them with the team and champions their implementation.
- Supports the Mexico Global Resource Center on various GRC projects and presentation creation.
- Supports the Mexico Global Resource Center with data collection and analysis of monthly GRC quality metrics utilizing Express and PowerBI.
- Maintain, collaborate, and develop an effective and efficient communication within the team.
- Demonstrates and promotes TTI culture to instill company loyalty and continuity while maintaining a positive attitude dedicated to customer service.
*What we look for:*
- Bachelor’s Degree (Content Design, Curriculum Development, or related field of study preferred) and 1 to 3 years’ experience or an equivalent combination of education and experience.
- Must have some knowledge of all Microsoft Office applications.
- Ability to learn company policies
📌 Business Operations Specialist (Guadalajara)
🏢 TTI
📍 Guadalajara
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