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Ciudad de Mexico, MX
Quality Expert - QHSE
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world.
Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success.
We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.
That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW!
Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do.
Join us in our mission to shape the future of integral logistics.
As we continue growing at a fast pace, will you "Dare to Grow" with us?
YOUR ROLE
The role supports the NORTAM Sr.
Quality Manager by ensuring a consistent cascade of quality objectives, targets, and performance measurements, using a targeted approach to continuous improvement across the organization.
It also contributes to business growth by partnering with business development to interpret customer requirements and develop cost-effective, efficient solutions, while collaborating with operational teams to identify and mitigate risks, eliminate waste, standardize and streamline processes, and enhance overall operational efficiency.
The position is responsible for ensuring regulatory compliance and strict adherence to customer, legal, and site/country and regional QHS&E; management system requirements, maintaining full alignment with CEVA's global and NORTAM frameworks.
Additionally,



the role develops and implements methods to measure and monitor compliance, business development initiatives, processes, and QHSE systems to ensure efficiency, reliability, and performance at the site, country, and regional levels, reporting deficiencies and driving corrective action plans as needed.
It also coordinates with all stakeholders on customer complaints, claims management, and related CAPA activities, and performs internal audits to verify compliance with applicable standards and customer requirements.
WHAT ARE YOU GOING TO DO?
Partner with Business Development, Operations & Products teams to provide technical guidance/oversight relating to ISO, legal & regulatory requirements, enabling & assisting with strategy development & execution (not limited to new business)
Review "Requests for Information" (RFIs), "Requests for Proposals" (RFPs), "Scopes of Work" (SOW) & legal documentation for new customer, partner, or supplier opportunities; identify risk & action; accordingly, devise solutions and present to internal / external stakeholders as applicable
Devise cost effective, efficient & sustainable solutions to ensure compliance with SOWs, SOPs, legal, regulatory & applicable QHSE management system requirements
Coordinate Customer Complaints and Claims and associated CAPA.
Ensures timely response to customers.
Participate, lead efforts, or represent Quality during Business/Management reviews, Risks Analysis, Kaizen/Lean events,



internal/external audits; Root Cause Corrective Actions (RCCAs); performance improvement projects, Suppliers Evaluation & Qualifications, Document Control, between others.
Implement, manage & continually improve site/country & regional QHSE Management Systems; ensuring alignment with the Global & NORTAM Framework; resolve internal & external deficiencies/complaints
Manage global reliability & quality tools; perform system validations (as applicable)
Create, execute & maintain project plans, not limited to quality improvements & implementations, or start ups
Implement, manage & continually improve site/country & regional QHSE Management Systems; ensuring alignment with the Global Framework; resolve internal & external deficiencies/complaints
Support Global Quality & Healthcare Framework compliance, ISO ****, ISO *****, and GDP Certification.
WHAT ARE WE LOOKING FOR?
**Skill and Experience**:
Bachelor's Degree, Engineering (or equivalent discipline)
Fluent in English, Spanish desirable
Minimum 5 years' experience in Quality Assurance / Compliance
ISO **** Lead /Internal Auditor certification
Proficient with MS Outlook, Word, Project, PowerPoint, & SharePoint; advanced proficiency with Excel
Proven change & project management experience relating to a wide range of complex, cross-functional projects
Warehousing, distribution, contract logistics/manufacturing & Value Add Service (VAS) experience
**Soft Skill Qualifications**:
Proficient communicator with excellent presentation, written & verbal communication skills
Confidently interact with internal / external senior management in a diverse business community
Proactive, innovative, creative, strong influence, assumes ownership, responsibility & acc

📌 Quality Expert - Qhse (Xico)
🏢 CEVALogistics
📍 Xico