RS Group is expanding its GSBS function and seeking a Service Management Lead to govern, design, and onboard services across regions. The role requires collaborating with stakeholders, process owners, and operational teams to ensure consistent, efficient service delivery and strong customer experience.
The incumbent will drive governance, performance reviews, and improvement initiatives within a general matrix structure, ensuring alignment to the GSBS operating model and business objectives.
📌 Global Service Management Lead (Victoria)
🏢 Rsgroup
📍 Victoria
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