**PURPOSE**
The Ocean Import and Export Coordinator is responsible for coordinating and managing the logistics of international shipments arriving and departing by sea, including arranging transportation, preparing necessary documentation, tracking cargo movement, and ensuring compliance with customs regulations, acting as a liaison between clients, shipping lines, and customs authorities to facilitate smooth import and export processes.
**PRIMARY DUTIES & RESPONSIBILITIES**
- Secure ocean freight space with shipping lines based on client requirements.
- Manage booking details including vessel schedules, container types, and port of origin/destination.
- Create and manage bookings in CargoWise, ensuring all shipment data is accurate and up to date.
- Coordinate pick-up and delivery arrangements for cargo at warehouses and ports.
- Prepare and submit all necessary import/export documents including bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin.
- Ensure accurate completion of documentation to comply with customs regulations.
- Utilize shipping line systems to track shipment status throughout the transit process.
- Communicate updates to clients regarding shipment delays, changes, and arrival times.
- Collaborate with customs brokers to facilitate smooth customs clearance for import and export shipments.
- Address any customs issues or discrepancies that may arise.
- Respond to client inquiries regarding shipment status, costs, and documentation requirements.
- Build and maintain positive relationships with clients to ensure customer satisfaction.
- Negotiate freight rates with shipping lines to secure competitive pricing for clients
- Handle the full logistics process from start to finish (A-Z).
- Manage and process accounts receivable (A/R) and accounts payable (A/P)



using the in-house system.
- Other duties may be assigned by management due to business change or business need.
**SKILLS ESSENTIAL TO THE JOB**
**Technical**
- Windows Operating System
- Cargowise system.
- MS Office Applications (Outlook, Word, Excel and Access)
**Business**
- Minimum of three (1) years' experience in logistics/freight forwarding industry, preferred
- Thorough understanding of air shipment documentation process, a plus
- Possess excellent data entry skills and customer service skills with the ability to grasp extensive knowledge whole dealing with a variety of people
- Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches
- Proven ability to handle confidential information with discretion
- Ability to multi-task and work independently
- Time management skills
**Human Relations**
- Self-motivated, with an ability to self-manage
- Strong interpersonal/communication skills
- Team player
**PHYSICAL REQUIREMENTS**
(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)
- Regularly required to walk,



sit and stand for prolonged periods of time.
- Ability to reach with arms and hands; bend, kneel, crouch and/or crawl as well as the ability to see and hear.
- Ability to sit for long periods of time.
- Ability to move about in office and warehouse floor.
**WORK ENVIRONMENT**
(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
The noise level in the work environment is typical of that of an office.
The noise level in the work environment is typical of that of a warehouse.
Incumbent may encounter frequent interruptions throughout the workday.
- The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 50 pounds.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
**BENEFITS**
- Mandatory social security benefits
- Vacation bonus
- Year-end bonus of 20 days
- Profit sharing
- Official holidays.
- Opportunity for growth within operations based on performance and experience.
**LANGUAGE**
- English (required) minimum 80%
**ABILITY TO RELOCATE**:
- Avena 630, interior 701, Grajas México, Iztacalco, Cuida

📌 Ocean Import-Export Coordinator (Xico)
🏢 Express Line
📍 Xico