About Novo Legal Group
Novo Legal Group is a rapidly growing, U.S.based immigration law firm with offices in the United States and Mexico.
We represent immigrant families in complex, high-stakes legal matters and are known for exceptional service, strong outcomes, and ethical advocacy.
This is not a mass-market or scripted sales environment.
Our services matter deeply to our clients, and our sales professionals play a critical role in helping families move forward with confidence.
The Role
We are seeking a **highly skilled Sales Representative** to join our Guadalajara team.
This role focuses almost entirely on **outbound phone calls** to potential clients who have already:
- Contacted our firm
- Completed a consultation
- Received a quote for legal services
- Not yet made a decision
Your responsibility is to **follow up, address objections, build confidence, and close**.
This is not cold calling.
These are warm, qualified leads.
The difference between "thinking about it" and "moving forward" is often a well-handled conversation—and that is where you come in.
What You Will Do
- Make high-volume outbound calls to prospective clients who have been quoted but have not retained the firm
- Identify and overcome common objections (price, timing, fear, uncertainty, competing priorities)
- Clearly explain the value of professional legal representation in a calm, confident, and ethical manner
- Guide clients toward a decision and close retainers over the phone
- Accurately document call outcomes and next steps in our CRM
- Collaborate closely with intake and legal teams to ensure a smooth handoff once a client retains
Who We Are Looking For
This role is **not entry-level**.




We are looking for someone who already understands phone sales and closing.
**Required Experience & Skills**:
- Proven experience in **phone-based sales**, ideally in professional services (legal, financial, medical, insurance, or similar)
- Strong closing skills and comfort asking directly for the sale
- Ability to handle objections professionally without pressure or manipulation
- Confident, articulate, and persuasive communication style
- High emotional intelligence and ability to build trust quickly
- Excellent Spanish (native or near-native); English proficiency is a plus
- Organized, reliable, and performance-driven
**You will thrive in this role if you**:
- Enjoy consultative selling rather than scripted pitching
- Take pride in helping people make serious, meaningful decisions
- Are motivated by results and accountability
- Want to be treated as a professional, not a call-center agent
What We Offer
- Competitive compensation
- Clear expectations, structured follow-up systems, and strong lead flow
- Professional work environment with growth opportunities
- Long-term stability with a growing international firm
- The opportunity to directly impact families' lives while earning well
How to Apply
If you are a serious sales professional who knows how to close over the phone—and you want a role where your skill actually matters—we want to hear from you.
Please submit your resume and a joke - humor helps get us through the day and it lets us know how well you follow directions:
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Pay: $18,****** - $22,****** per month
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Spanish (required)
Work Location: In person

📌 Sales Representative (Siltepec)
🏢 Novo Legal Group
📍 Siltepec