Time Type:

Full Time Accounting Assistant

The AP Accounting Assistant is responsible for supporting core Accounts Payable operations within the North America Shared Services team, managing a high volume of vendor and internal inquiries while researching and resolving invoice and payment discrepancies in SAP. The role ensures timely issue resolution to prevent payment delays, drives root-cause analysis and process improvements, and supports reconciliation of the AP sub-ledger and vendor statements. Through strong analytical skills, attention to detail, and cross-functional collaboration, the role helps maintain accurate financial records, strong vendor relationships, and compliance with internal controls and SLAs.

Task and Responsabilities

Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution

Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies

Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded

Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing

Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency

Escalate complex or unresolved issues to management with appropriate documentation and analysis

Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP

Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger

Reconcile vendor statements and maintain accurate vendor account records

Support vendor compliance and maintain positive vendor relationships

Provide guidance and support to operations teams on AP-related inquiries and processes

Assist with special projects, reporting, and other duties as assigned by AP leadership
Education and skills





Bachelor's Degree in Accounting, Finance, or related field

English proficiency at B2+ level or higher

Strong customer service mindset

Handle high-volume inquiries professionally and efficiently

Excellent communication skills, both written and verbal

Strong analytical and problem-solving abilities

Attention to detail

Ability to prioritize tasks, manage time effectively, and adapt in a fast-paced environment

Proven ability to work cross-functionally and influence outcomes

Proficiency in Microsoft Office Suite, including advanced Excel (PivotTables, VLOOKUP)

Experience with SAP or similar ERP systems preferred
Minimal work experience

Minimum of 1 year of experience in Accounts Payable, accounting, or customer service

Experience in a shared services environment is a plus
DSV – Global transport and logistics

Trabajar en DSV significa jugar en una liga diferente.

Como líder mundial en transporte y logística, hemos recorrido un extraordinario camino de crecimiento. Crezcamos juntos mientras seguimos innovando, digitalizando y consolidando nuestros logros.

Con cerca de 150.000 empleados en más de 90 países, trabajamos a diario para ofrecer servicios de calidad, satisfacer las necesidades de nuestros clientes y ayudarles a alcanzar sus objetivos. Sabemos que la mejor manera de lograrlo es incorporando nuevos talentos, nuevas perspectivas y personas ambiciosas como tú.

En DSV, el rendimiento está en nuestro ADN. No solo trabajamos, sino que nuestro objetivo es dar forma al futuro de la logística. Esta ambición impulsa un entorno dinámico basado en la colaboración con equipos de primer nivel, la responsabilidad y la acción. Valoramos la inclusión, aceptamos diferentes culturas y respetamos la dignidad y los derechos de cada persona. Si quieres generar un impacto positivo, contar con la confianza de los clientes y desarrollar tu carrera profesional en una empresa con visión de futuro, este es el lugar idóneo.

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📌 Accounting Assistant (Ciudad de México)
🏢 Dsv
📍 Ciudad de México