We are seeking a Senior Telecom Engineer to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Senior Telecom Engineer, you will own the full lifecycle of enterprise network solutions — from requirements gathering and design through build, deployment, and production certification. You'll lead a portfolio of projects of varying scales, serving as the primary owner of all Telecom Operations deliverables and coordinating cross-functional resources to drive successful outcomes.
We will count on you to:
Engineering & Design
Translate business requirements into scalable enterprise network designs using proven engineering standards and best practices
Produce comprehensive design documentation and maintain accurate as-built records throughout the project lifecycle
Develop implementation playbooks and detailed approaches for bringing solutions and services into production
Lead pre-configuration, pre-production testing, POC, and pilot activities
Deployment & Delivery
Deploy solution infrastructure in alignment with defined rack elevations, including all required network cabling and connectivity
Complete all configurations necessary to bring infrastructure and services live in the production environment
Conduct end-to-end testing, document results, and provide production certification
Facilitate project review meetings and formal operational turnover to support teams
Operations & Incident Management
Monitor incident queues; troubleshoot, resolve, or assign tickets as required
Perform Tier III and deep-dive root cause analysis on complex or elusive issues
Take ownership of chronic and persistent incidents, engaging vendors and suppliers for resolution as needed
Support operations teams with hands-on technical troubleshooting during major incidents and outages
Provide cross-team technical support across infrastructure towers as requested
Project & Financial
📌 Senior Telecom Engineer (Ciudad de México)
🏢 Marsh
📍 Ciudad de México
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