Descripción y detalle de las actividades
Purchase Order management, account KPl's, daily/weekly communication, coordination shipments, communicating with clients to ensure overall client satisfaction.
Collaborating with various internal departments to ensure client deliverables are identified, understood and addressed.
Responsible for overall client satisfaction.
- High level knowledge of forecasting, demand planning and scheduling related to manufacturing and client service fulfillment requirements.
- Involves and informs others in identifying issues, problems, opportunities, and works collaboratively to develop solutions
- Participates in active listening and seeks to understand the perspectives of clients and team.
- Strong focus on overall client satisfaction.
- Proactively seeks information on trends and issues that impact the job and enhances own understanding of the business
- Familiar with supply chain and order management processes
- Identifies and raises issues and problems in a constructive manner
- Breaks down complex problems into manageable components and considers multiple factors.
- Collaborates and cooperates with team members/colleagues to
- accomplish shared goals; problem resolution and supports team decisions
- Strong Communication Skills (Functional
- must).
- Demonstrates strong written and oral communication skills both in English.
- Presents ideas and facts clearly and effectively both verbally and in writing.




- Accurately and effectively communicates complex data and concepts to personnel at all levels.
- Projects a professional image in appearance, communication, and behavior, even during times of
- Familiar with supply chain and order management processes
- High level knowledge of forecasting, demand planning and scheduling related to manufacturing and customer service fulfillment requirements.
- Breaks down complex problems into manageable components and considers multiple factors (e.g. customer requirements, time constraints, costs, desired outcomes, etc.) when making recommendations/decisions.
Experiência y requisitos
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- Project Management skills
- Proven experience in account management with a focus on demand and order fulfillment, preferably in the manufacturing industry.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in demand planning and order management software/tools
- Drives for results
Beneficios
- Ventajas de acuerdo a la LFT
**Número de vacantes** 1
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Lunes a viernes
**Estudios** Carrera con título profesional
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p.
viajar** No

📌 Customer Service Representative (Tijuana)
🏢 Importante empresa
📍 Tijuana