**Sales Development Representative**
**About Us**
Helpware is a technology-driven company with a integral presence across several countries, including the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines.
We specialize in offering top-notch Customer Experience and Operational Support to modern businesses.
Our team of experts is committed to delivering exceptional services to our partners, leveraging our skilled teams, cutting-edge solutions, and advanced technologies to provide the highest value.
**Primary Responsibilities**:
- Identify and qualify new sales opportunities;
- Diligently maintain active engagement through CRM to stay current on leads and follow-ups to increase customer interest in the product;
- Craft a great first impression to our prospects and customers by providing them with a world-class experience and unique customer service;




- Partner with Account Executives to help fill their pipeline and develop your sales and interpersonal skills;
- Respond to and qualify incoming web and phone inquiries and help the company to execute its wellness needs;
- Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in the product;
- Cold call target prospects to demonstrate product features and benefits;
- Conduct "pre-call" investigative work to increase the ability to understand the customer's current state, competition, etc.
;
- Achieve quotas of sourced qualified opportunities and closed business;
- Continuously source new business prospects through outbound and other activities;
- Collect market intelligence and competitive information.

📌 Sales Development Representative (Act) (Guadalajara)
🏢 Helpware
📍 Guadalajara