**Job description**
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
**Transformation happens here. Come, be a part of our exciting journey!**
- **Responsibilities**:_
- Outbound calls to process payments.
- Follow up on incidents from the time it is reported until successful closure document ticket status and follow up.
- Register all cases, inquiries and calls in tracking tool.
- **Qualifications**:_
- Previous experience in Customer Service.
- Schedule availability to cover 24/7 process.
- Be a team player to with problem solving attitude.
**Job Types**: Full-time, Permanent
**Salary**: $12,000.00 - $14,000.00 per month
Application Question(s):
- Are you able to work onsite? (Offices located at Hermanos Escobar 7651, Cd Jrz)
- What is your salary expectation (Daily)?
**Education**:
- High school or equivalent (required)
**Language**:
- 85% of English (required)
Work Location: Hybrid remote in 32424, Juárez, Chih.

📌 Bilingual Agent - Customer Service (Ciudad Juárez)
🏢 Genpact
📍 Ciudad Juárez