Sofia Health is a US tech startup dedicated to providing business solutions for health and wellness providers, with a primary focus on the North American market. Our platform is dedicated to promoting holistic well-being by connecting consumers with a diverse range of wellness services and products. Our mission is to make wellness accessible and convenient, empowering individuals to prioritize their health and happiness
**Position Overview**:
We are seeking a detail-oriented and highly organized individual to join our team as a Virtual Yoga and Fitness Scheduler. As a Scheduler, you will play a crucial role in ensuring the seamless coordination of virtual classes, workshops, and events on our platform. This position requires excellent communication skills, a keen eye for detail, and a passion for promoting health and well-being.
**Responsibilities**:
**Class Scheduling**:
- Coordinate and schedule virtual yoga and fitness classes based on instructor availability and customer demand.
- Ensure a well-balanced and diverse class schedule to cater to various fitness levels and preferences.
- Collaborate with instructors to create and maintain an up-to-date class calendar.
**Instructor Liaison**:
- Communicate regularly with instructors to confirm availability, update schedules, and address any scheduling conflicts.
- Provide support and information to instructors regarding class logistics, technical requirements, and participant expectations.
**Customer Support**:
- Respond promptly to customer inquiries related to class schedules, cancellations, and any other scheduling-related concerns.




- Assist customers in navigating the platform and provide guidance on selecting suitable classes.
**Quality Assurance**:
- Monitor virtual classes to ensure they start and end on time, and address any technical issues promptly.
- Gather feedback from instructors and participants to continuously improve the scheduling process and class offerings.
**Data Management**:
- Maintain accurate records of class schedules, instructor availability, and participant attendance.
- Generate regular reports on class performance, attendance trends, and other relevant metrics.
**Marketing Collaboration**:
- Collaborate with the marketing team to promote upcoming classes and events through various channels.
- Assist in creating promotional materials and content related to class schedules.
**Qualifications**:
- Fluency in English (written and spoken) is essential.
- Previous experience in scheduling or administrative roles, preferably in the fitness or wellness industry.
- Excellent organizational and time-management skills.
- Strong communication skills, both written and verbal in English.
- Familiarity with virtual communication tools and platforms.
- Passion for health, fitness, and promoting well-being.
**We Offer**:
- Versátil working hours
- Remote work.
- Continuous training and development.
- Competitive compensation.
All hires begin with a short trial period during which the individual's competence, aptitude, and experience will be assessed. We hire people willing to do whatever it takes to help the team succeed.
Pay: $8,000.00 - $9,600.00 per month
**Experience**:
- scheduler: 1 year (required)
**Language**:
- English (required)

📌 Scheduling Coordinator (Guadalajara)
🏢 Sofia Health
📍 Guadalajara