**Technical Support Engineer (Offshore Structural)**
**Location**: Remote in Mexico or Brazil
Technical Support Engineer whose primary responsibility would be to provide technical support on Bentley’s Offshore Structural Engineering software SACS
**Responsibilities**
Troubleshoot and resolve user’s issues quickly and accurately thereby driving user satisfaction and usage
Help in developing the product by conveying user feedback to product team through logging of bugs/enhancement requests
Coordinate with Development, QA & Product Management team to prioritize bug fixes
Create knowledge articles, edit existing articles to keep them current and use those to support users
Test a product or a feature before a release
**Qualifications**
Bachelor’s Degree in Civil, Structural, Mechanical or Ocean Engineering
1-5 years of prior offshore structural engineering related experience
Knowledge of finite element modeling, analysis & design
Knowledge of offshore design codes API RP 2A and ISO 19902
Experience using SACS. Experience using MOSES, ADINA, Staad, PLAXIS or AutoPIPE would be an advantage




Excellent communication skills in English (verbal & writing)
Self-motivated, proactive individual with strong desire to learn
Knowledge of Python or other scripting languages would be an advantage
**What We Offer**:
- A great Team and culture - please see our Recruitment Video.
- An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
- Competitive Salary and benefits.
- The opportunity to work within a general and diversely international team.
- A supportive and collaborative environment.
- Colleague Recognition Awards.
LI-Remote #LI-RV
**About Bentley Systems**:
**Equal Opportunity Employer**:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

📌 Technical Support Engineer (Ciudad de México)
🏢 Bentley Systems
📍 Ciudad de México