**Work Schedule**
Standard Office Hours (40/wk)
**Environmental Conditions**
Office
Analyzes, evaluates and resolves complex issues escalated by Tier 1 as well as
cases that are direct routed to Tier 2.
and COEs to resolve employee issues.
- Performs accurate filing and execution of transactions for general HR data
processing in support of HR functions.
- Achieves stated performance measures and adheres to established customer
service standards. Performs special projects as requested.
- Monitor and work with the Workday system to ensure accuracy and effectiveness in employee data management and HR processes
- Provides additional HR support for assigned areas are that are not case driven, ie
contract generation, job changes, and separation processes