Ready to take your career integral?
At Global Payments, you can turn your knowledge of payments, technology and training into an experience that creates real impact. As a Technical Trainer, you’ll shape how internal and external customers understand our payment processing products, processes and technologies, helping them get more value from the solutions they use.
What You’ll Own
- Deliver engaging technical training across payment processing products, processes and technologies, ensuring diverse audiences build the knowledge and confidence they need to use our solutions effectively.
- Tailor learning experiences to customer needs, adapting content and delivery to different audiences so training creates measurable value and stronger customer outcomes.
- Drive continuous improvement in training quality, using evaluation and feedback to determine whether business outcomes have been achieved and identify opportunities to improve.
- Keep training content current and relevant, incorporating changes from system development, regulatory mandates and payment brand compliance requirements.
- Build trusted product and technology expertise, developing knowledge across multiple solutions and understanding the dependencies between products, systems and functions.
- Create confident customer experiences, providing clear presentations, demonstrations and practical advice that enable customers to get the most from our systems and ancillary products.
- Grow capability across the team, sharing knowledge and delivering cross-training that strengthens colleague expertise and creates a more connected training community.
- Influence training design and delivery, contributing to new learning initiatives and ensuring content meets audience requirements while creating opportunities to innovate and improve.
What You Bring
- Relevant training delivery experience, with a track record of explaining technical or subject matter content clearly to diverse audiences.
- Experience across the trainin
📌 Payments Ops Trainer (Ciudad de México)
🏢 Global Payments
📍 Ciudad de México
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