**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
**Join Team Amex and let's lead the way together.**
**How will you make an impact in this role?**
The Product coordinator will define American Express Credit Card portfolio product strategy to design and develop best in class solutions, benefits and products that are innovative and adapt to the evolving needs of consumers in the most profitable way.
This position will be responsible for driving the portfolio strategic development, P&L; management, designing product value proposition, identifying new ways to increase revenues, negotiating with partners, and fostering growth in the credit card portfolio. The role includes overseeing the entire product and benefit lifecycle - from concept design to launch - while continuously monitoring performance KPI’s, analyzing product and financial performance, and constantly identifying and implementing improvements.




The Product Coordinator will work closely with cross-functional teams, including Marketing, Finance, Legal, Compliance, Acquisition, Analytics, Tech, Loyalty and Integral teams to deliver innovative card solutions that align with customer needs and drive financial objectives.
**Key Responsibilities**
- Foster relationships with strategic partner and negotiate new benefits with current or potential partners to ensure the ongoing relevance of the portfolio’s value proposition for cardmembers.
- Oversee P&L; management to ensure profitability growth and sustainable financial performance.
- Design and execute strategies to increase Financial Revenues through strategic initiatives, while also identifying and developing new profit generating opportunities.
- Responsible for developing strategies to increase Financial Flexibility users in Credit Card Portfolio, working collaboratively with internal teams and external partners.
- Leads Product Lines Strategy, New product development and continuous improvement of existing ones, by identifying opportunities based on product performance and market trends that present growth opportunities, ensuring we have best in class products.
- Design digital solutions with best UX to ensure and optimal experience for customers.
- Develop segmented marketing strategies based on customer behavior to increase Credit Card usage and enhance customer retention and loyalty.




- Run basic financial models to assess the potential impact of new strategies and initiatives to identify potential opportunities and assess their potential impact on the business.
- Ensure proper budget management and create accurate projections to support strategic decision-making.
- Leverage analytics, market research and customer insights to make data-driven, customer-centric, decisions, identifying opportunities for strategy development and continuously enhancing the business.
- Monitor and evaluate product performance and make data-driven decisions to drive continuous improvement and strategic adjustments.
- Develop the optimal acquisition profile to ensure long term portfolio profitability, and create strategies to accelerate card activation, usage and reduce attrition.
- Craft compelling presentations for key internal and external stakeholders to communicate strategy, updates, and successes effectively.
**Qualifications**
- Bachelor in Business or Marketing.
- Self-motivated and proactive with a strong drive to learn quickly and take initiative, ensuring objectives are achieved
- Strategic thinking to effectively defines what success looks like, and effectively communicates the strategy across teams, ensuring alignment, buy-in and execution to drive measurable impact.
- Proficient in English with strong verbal and written communication skills.
- Strong qualification in negotiation skills, with a proven track record of securing favorable agreements and building long-term partnerships.
- Product development and project management skills, with experience leading cross-functional teams to successfully design, develop, and launch products.
- Experience in developing both digital and traditional marketing strategies, along with creating optim

📌 Lending Product Coordinator (Ciudad de México)
🏢 Amex
📍 Ciudad de México