**Job ID**:
**Required Travel**: Minimal
**Managerial - No**
**Location**:Mexico-Guadalajara (AM)
**Who are we?**:
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ General Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.
**In one sentence**:
**What will your job look like?**:
- You will present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution.
- You will Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.
- You will bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.
- You will provide technical leadership to software engineers by coaching and mentoring throughout end-to-end software development, maintenance,



and lifecycle to achieve project goals to the required level of quality; promote team engagement and motivation.
- Provide recommendations to the software engineering manager for estimates, resource needs, break throughs and risks; identifying risks and handling mitigation and critical issues.
**All you need is...**:
- Bachelor's degree in Science/IT/Computing or equivalent
- 5-8 years of proven experience in a software engineering role
- Thorough understanding of software development and/or support methodologies, principles and procedures and related software management tools
- Awareness of programming concepts and ability to write scripting and automation.
- Experience working with distributed system and microservices architectures
Work exposure with:
- Cassandra
- Kafka and Spark
- Kubernetes
- Cloud platforms
**Why you will love this job**:
- You will serve as a specialist in software and technology.
- You will take an active role in technical mentoring within the team and owning the technical aspects of the project.
- You will be working on enterprise suite using latest technology stack.
- You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.
- You will have the opportunity to work with the industry most sophisticated technologies!
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
- #LI-SR1
LI-Hybrid
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

📌 Microservices Support Specialist (Kafka/python/kubernetes) (Guadalajara)
🏢 Amdocs
📍 Guadalajara