The Labor Relations Manager will be the primary point of contact for all local labor relations matters in our Mexico City office. This individual will work closely with the local HR team to ensure compliance with Mexican labor laws and to build a strong workplace culture. This role also offers a unique opportunity to collaborate with international offices, bringing a local perspective to our general labor relations strategy and contributing to our success as a worldwide company.
**Responsibilities**:
- Implement and maintain labor relations programs, policies, and procedures for our operations in Mexico City
- Oversee the signing of contracts for all new hires and ensure all employee files are maintained accurately and in compliance with local regulations
- Ensure positive labor-management relations and interpret labor agreements
- Lead all aspects of grievance procedures, including arbitrations
- Be the first point of contact to the HR Business Partners and all levels of management on complex employment matters, such as terminations, corrective actions and others
- Lead internal investigations in partnership with Leadership and Human Resources
- Respond to internal employee concerns and proactively identify and address labor relations risks and trends
- Partner with HR Business Partners to develop and implement action plans based on investigation trends and employee engagement insights
- Collaborate with the HR team to identify opportunities to elevate the employee relations function and improve the overall employee experience
**Qualifications/Requirements of the Position**:
- Bachelor's degree in law or a related field, or an equivalent combination of education and experience




- A minimum of 5 years of work experience in labor and employment law, with a focus on a corporate setting in Mexico
- Demonstrated experience working in a fast-paced, collaborative team environment
- Strong analytical skills with experience in data reporting and problem-solving
- Proven ability to work with integrity, good judgment, and to maintain strict confidentiality
- Experience with employee relations is preferred
- Proficiency with Microsoft Office programs
- Fluency in both Spanish and English
Welcome to **_arrivia_**. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.
We’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.
Here at**_arrivia_** we
- **Stay Curious** - Explore new challenges and make space to learn, grow and improve
- **Keep it Real** - Earn trust through open, honest and clear communication
- **Own it** - Seek ways to make an impact and take action
- **Win Together** - Create a culture of connection and inclusion where everyone can be their best

📌 Labor Relations Manager (Colonia del Valle Centro)
🏢 Arrivia
📍 Colonia del Valle Centro